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An O'Brien's mover wheeling a shrink-wrapped tall item up the ramp into a Bekins trailer

What is crating?

Crating is building a custom protective crate around an item that a carton cannot protect, such as glass, art or machinery. Because crating is an added service, 49 CFR 375.505(b)(14) requires the bill of lading to describe any special or accessorial services you ordered.

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  • Glossary

Some things do not fit in a box and do not survive loose in a truck. A mirror taller than a door, a stone tabletop and a lab instrument are all examples. The answer is a crate built to the object.

How crating differs from packing

Packing puts items in cartons with paper and padding. Crating builds a rigid frame around the item itself, with blocking and cushioning inside it. Military OneSource draws the same line when it explains that crating means smaller internal crates for specialty items that need extra protection, as opposed to the large external crates used for containerized shipments.

Wood is the usual material, built after the crew measures the item, so it fits close.

A mounted sailfish secured inside a custom wooden crate
A mounted sailfish secured inside a custom wooden crate

What gets crated

  • Large framed art, mirrors and glass tops
  • Marble, granite and stone pieces
  • Antiques and heirloom furniture with fragile finishes
  • Machinery and instruments, including lab equipment
  • Sculpture and other one-of-a-kind objects

How it appears on your paperwork

Federal rules treat packing and similar work as accessorial services. The FMCSA booklet describes accessorial services as extras you request or that special circumstances make necessary, and section 375.505(b)(14) says the bill of lading must completely describe the special or accessorial services ordered. A crate you want therefore shows up as a named line in the estimate and again on the bill of lading.

O'Brien's builds custom crates for art, glass, antiques and machinery. The details are on custom crating, and the fine art and antiques page shows how the pieces travel.

Planning for a crated item

Mention the item at the in-home estimate rather than on moving day, because a crate needs measuring and time to build. Take photographs, note any existing chips or repairs, and tell the estimator if the piece is high in value, since high-value items carry extra paperwork on a long-distance move.

Crating and the delivery end

A crate is only half the job. At destination the crew sets the crate where the item will live, opens it carefully and removes the cushioning, so the piece is placed once instead of handled twice. Tell the estimator which room each crated item belongs in, and mention any doorway, stair or elevator that limits the size of what can pass through.

Sources (checked October 18, 2026)

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Answers

Questions people ask

Still have a question? Call 775-359-6683, Mon-Fri 8-5, or see the moving FAQ.

Is a crate built to the item or bought off the shelf?

A custom crate is built around the measurements of the specific piece. That is how it differs from a stock carton.

Will I see the crating cost before moving day?

Crating belongs in the written estimate as a described service, so it is priced and listed before you sign.

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What customers say about O'Brien's

Nicole B.

The crew worked extremely hard and treated our belongings with care. Customer service was outstanding leading up to, during, and after move. Thank you!

Sonia P.

Talk about organized people. I peeked in the truck about an hour into the job and was amazed at how well organized it was and how many of my things had protective coverings. Our bed is a mechanical one and a nightmare to us, but these guys had no issue with it at all. Although I have no desire to ever move again--but if I did, I would be calling these guys for sure!!!

Robert B.

The movers were very professional and took care of my stuff there were no worries and stress free amazing job.

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4.3 on Google · 71 reviewsFamily owned since 1941U.S. DOT No. 30611