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What is an elevator carry?

An elevator carry is an accessorial charge for moving goods by elevator between the truck and your door, rather than straight in at ground level. Federal rule 49 CFR 375.401(f) names elevators and long carries as services to be determined before the bill of lading is prepared.

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  • Glossary

A third-floor apartment with a working elevator can be easier on the crew than a stairwell, yet the elevator still adds time and rules: reservations, padding, a single car shared with neighbors. The estimate prices that time as an elevator carry when the tariff calls for it.

Why it is called accessorial

FMCSA describes accessorial services as extras such as packing, unpacking, appliance servicing or piano carrying that you request or that become necessary because of landlord requirements or other special circumstances. An elevator carry is the landlord-requirements kind. The building decides that the freight elevator is the only route, the mover follows, and the tariff sets how the handling is charged.

Three O'Brien's movers carrying boxes into the warehouse
Three O'Brien's movers carrying boxes into the warehouse

Why it has to be asked about early

Section 375.401(f) says the mover must determine charges for accessorial services such as elevators and long carries before preparing the bill of lading. If the mover fails to ask and fails to determine those charges first, it must deliver your goods and bill you after 30 days for them. The FMCSA booklet repeats the point for unforeseen conditions at the destination, such as elevators, stairs or required parking permits.

The practical message is that the estimate should know about every elevator at both addresses. An estimator who sees only the first-floor entry in a photo cannot price the freight car upstairs.

What the building usually controls

Reserve the elevator yourself the moment the move date is set. A manager can usually give a slot, and the crew will work inside it.

  • Whether a freight or service elevator exists, and who holds the key
  • The hours it may be reserved, and whether a deposit or certificate of insurance is required
  • Whether pads must be hung in the car
  • Where the truck may park and how far the dock is from the car

Elevator carry versus stairs and long carry

Each term prices a different effort. A flight charge is for carrying by stairs, a long carry is for distance from the truck to the door, and an elevator carry is for the lift. A move into a downtown Reno condo may meet two of the three at once. Sort them out on the itemized estimate. For the others, see flight charge and long carry.

Telling the estimator

At the free in-home estimate, point out the elevator, the dock and the parking plan at both ends. O'Brien's estimates are itemized, so the elevator line is visible with the rest, and the building details help the crew arrive ready. For apartment details, read apartment and condo moves.

Sources (checked October 18, 2026)

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Answers

Questions people ask

Still have a question? Call 775-359-6683, Mon-Fri 8-5, or see the moving FAQ.

Is an elevator carry charged on every move?

Only where the tariff applies it. The estimate should show it as a line if your building requires the elevator.

Can the mover add it after delivery?

If the mover failed to determine accessorial charges before the bill of lading, 375.401(f) lets it bill you after 30 days. Telling the estimator about the elevator in advance prevents that.

Who reserves the elevator?

Usually you do, through the building manager. Pass the reserved time to your estimator.

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What customers say about O'Brien's

Francie H.

We were referred to O'Brien's Moving and Storage though a friend in Reno. We couldn't be more pleased with the Professionalism and Service. They were quick to set up Luke to come out and give us a quote and scheduled the actual move date right away. Luke was on time for our quote as were the movers on our moving day. All three of the gentlemen who moved us were professional and courteous from start to finish. From the initial phone call to the completion of our move, we felt like we were treated as family. We would definitely use them again and recommend O'Brien's Moving and Storage to our friends in the future.

Owner's reply

Francie, Thank you for this amazing review. The result you have expressed is exactly what we all strive to accomplish. I love that you walked away knowing you are now a part of the O'Brien's family, whenever you need us we are a phone call away! I will let the movers know about the kind words expressed about them, that will be very satisfying for all of them. We will look forward to any referrals you send our way, thank you for the opportunity!

Mark S.

Great company and local. They take great care of your moving needs. They are very accommodating and quick to respond. Highly recommend them for your moving needs and storage needs. Thanks to the O'Brien team for doing a fantastic job.

Debbie G.

Both movers were courteous, efficient and very carful with my furniture. Also, talking with Janet over the phone was a pleasure.

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4.3 on Google · 71 reviewsFamily owned since 1941U.S. DOT No. 30611